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changes.mady.by.user Unknown User (kellyn)

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Use these instructions to view your tickets submitted to the service desk.

Instructions

  1. Click the 'JIRA Service Desk' link on BrigNetCustomer link on BrigHub.
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  2. On the upper right corner click on Requests and select My Requests from the drop down.
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      to JIRA Service Desk (your normal Brigidine log in details).
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  1. Once you have logged in, click on the 'Requests' button.

    Click 'My requests'


  2. The following screen will appear, click on the highlighted reference to view the ticket.
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    The following screen will appear
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    Info

    You can view your resolved tickets by changing the drop down menu to 'closed requests'.
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