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Use these instructions to view your tickets submitted to the service desk.

Instructions

  1. Click the JIRA Customer link on BrigHub.


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  2. On the upper right corner click on Requests and select My Requests from the drop down.Image AddedLog in to JIRA Service Desk (your normal Brigidine log in details).
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    Once you have logged in, click on the 'Requests' button.
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    Click 'My requests'
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  3. The following screen will appear, click on the highlighted reference to view the ticket.
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    The following screen will appear
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    Info
    NOTE you

    You can view your resolved tickets by changing the drop down menu to 'closed requests'.

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