Use these instructions to view your tickets submitted to the service desk.

Instructions

  1. Log in to JIRA Service Desk (your normal Brigidine log in details).


  2. Once you have logged in, click on the 'Requests' button.

    Click 'My requests'


  3. The following screen will appear, click on the highlighted reference to view the ticket.


    The following screen will appear
  4. NOTE you can view your resolved tickets by changing the drop down menu to 'closed requests'.

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You may also want to use visual panels to communicate related information, tips or things users need to be aware of.

Related articles

Related articles appear here based on the labels you select. Click to edit the macro and add or change labels.

Related issues