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Your office version number refers to what update you currently have installed (see screen shot below).
If you are still experiencing issues after updating, contact IT including your version number. 
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. To aid IT in troubleshooting your machine please follow these instructions to retrieve your Office 365 Version Number. 

1. Open 'Microsoft Word' or Outlook.
   
   

2. Follow the respective directions below.

   Word Click 'Account'	Outlook Click 'File' and select either 'Account' or 'Office Account' (if you opened outlook).
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3. The 'Version' is shown under 'About Word', in the screen shot below the version number is 1901. 
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