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Use these instructions to view your tickets submitted to the service desk.

Instructions

  1. Click the 'JIRA Service Desk' link on BrigNet.
    Image Added
  2. Log in to JIRA Service Desk (your normal Brigidine log in details).


  3. Once you have logged in, click on the 'Requests' button.

    Click 'My requests'


  4. The following screen will appear, click on the highlighted reference to view the ticket.


    The following screen will appear


    Info
    You can view your resolved tickets by changing the drop down menu to 'closed requests'.

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