• Created by Unknown User (kellyn), last modified on Aug 29, 2018

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 8 Next »

Use these instructions to view your tickets submitted to the service desk.

Instructions

  1. Click the 'JIRA Service Desk' link on BrigNet.
  2. Log in to JIRA Service Desk (your normal Brigidine log in details).


  3. Once you have logged in, click on the 'Requests' button.

    Click 'My requests'


  4. The following screen will appear, click on the highlighted reference to view the ticket.


    The following screen will appear


    You can view your resolved tickets by changing the drop down menu to 'closed requests'.



  • No labels