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This article will step you through what to expect when your Computer is being Upgrade (often referred to by IT staff as 'Reimaged').


Overview

Upgrading your computer at Brigidine College is done periodically by the IT department. This process involves deleting everything off the computer and reinstalling everything again. This is done so when major updates are released by Microsoft that we want our staff to use, this is different to the updates that you will occasionally see when restarting your computer. This process, while confronting, is easy and when working closely with the IT department can also be seamless. It is important to communicate with the IT department any concerns you have before this process happens so that we can clarify and ensure that data is not lost.

Settings, Files and Programs that will be affected in an Upgrade

The following are items that will not be retained when an Upgrade occurs

  1. Files that are not saved on OneDrive or Common drives, this includes anything on your Desktop and in your Downloads folder. We encourage all users to move files that may be sitting on their Desktop into OneDrive that they do not want to lose. OneDrive saves all files to the cloud and does not save it directly to the computer. Here is a collection of guides for using OneDrive.
  2. Any programs that IT have installed manually. These programs include and are not limited to the following
    • Synergetic
    • Timetabler
    • SDCS



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